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Robert Case

IT Professional


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Certifications

|    CompTIA ITF+    |    Google IT Support    |    Python Programming    |


Top Skills

|    HTML/CSS    |    Python    |    Troubleshooting    |    Customer Service    |    Analytical Thinking    |    Problem Solving    |    Quick Learner    |    Computer Networking    |    Microsoft/Google Suites    |


Experience

VMWARE/BROADCOM

  • Working closely with the IT team daily for the past six years, I am exposed to many real life technical issues as well as having hands-on experience.
  • Showing my drive and passion for IT knowledge, the IT team helped me grow that knowledge and experience by explaining their step by step processes while troubleshooting users’ machines or AV equipment.
  • Created documentation and hosted learning sessions for my team globally with our migration from O365 to Google Workspace as a result of the Broadcom acquisition. Received kudos from both our Global Account Lead and the VMware Client.
  • HOME LAB | PROXMOX VE

  • Installed and configured Proxmox VE 8.2 in my home lab on a Dell Optiplex server.
  • Installed, configured, and maintains DNS, NAS, Proxy, Media, Home Automation, SSO, and VPN servers in Linux containers (LXC) in my home lab.
  • VOLUNTEER IT SUPPORT

  • Provided volunteer IT support at my Church for sixteen AppleTVs and ten Win11 kiosks and sticker printers.